Have you ever ever positioned an order with Domino’s and later had a change of coronary heart? Whether or not you have modified your thoughts about what you wish to eat, realized you do not have the cash to spare, or just do not feel like ready in your meals to reach, there are a number of methods to cancel your order. On this article, we’ll stroll you thru the step-by-step means of canceling a Domino’s order, whether or not you have ordered on-line, over the cellphone, or via the Domino’s app.
For those who positioned your order on-line, you may cancel it by logging into your Domino’s account and navigating to the “My Orders” web page. Discover the order you wish to cancel and click on on the “Cancel Order” button. You’ll need to supply a cause for canceling your order, and after you have accomplished so, your order might be canceled and you’ll obtain a refund. For those who positioned your order over the cellphone, you may cancel it by calling the shop the place you positioned the order. Make sure you have your order quantity prepared once you name, and the worker on the retailer might be in a position that can assist you cancel your order.
Lastly, in case you positioned your order via the Domino’s app, you may cancel it by opening the app and navigating to the “My Orders” web page. Discover the order you wish to cancel and faucet on the “Cancel Order” button. You’ll need to supply a cause for canceling your order, and after you have accomplished so, your order might be canceled and you’ll obtain a refund. Moreover, you may as well cancel your order by contacting Domino’s customer support. Yow will discover the contact info on the Domino’s web site or within the Domino’s app.
Contact Buyer Service
Calling customer support is probably the most direct method to cancel your Domino’s order. This is a step-by-step information to comply with:
1. Collect Crucial Data
Earlier than you name, ensure you have the next info available:
– Order quantity
– Date and time of order
– Retailer location from which the order was positioned
– Telephone quantity used to put the order (if relevant)
– Purpose for cancellation
These particulars will assist the customer support consultant shortly determine your order and course of the cancellation precisely.
2. Provoke the Name
Name the Domino’s customer support hotline at 1-800-304-0999. Be ready to supply the mandatory info talked about above.
3. Affirm Cancellation
As soon as the customer support consultant has verified your order particulars, they are going to verify the cancellation. They might ask for a cause for cancellation, however this isn’t necessary.
The consultant will present an estimated refund time-frame and make sure the cancellation by electronic mail. For those who choose, you may as well request a reference quantity for future reference.
Go to the Domino’s Web site
Navigate to Domino’s official web site and log in to your account utilizing your registered electronic mail tackle or cellphone quantity and password. As soon as logged in, proceed to the next steps:
Find Your Order
Within the “Your Orders” part of your account dashboard, determine the order you want to cancel. Find the “Order Particulars” button subsequent to the order and click on on it to view the order abstract.
Contact Buyer Assist
Throughout the order abstract web page, scroll down to search out the “Want Assist?” part. Click on on the “Chat with Us” or “Name Us” button to provoke a dwell chat session or cellphone name with a buyer help consultant. Present the main points of your order, together with the order quantity and cause for cancellation.
| Choice | Particulars |
|---|---|
| Chat with Us | Join with a customer support agent via a dwell chat window. |
| Name Us | Dial the supplied cellphone quantity and converse on to a consultant. |
The client help consultant will confirm your id and course of the cancellation request. It sometimes takes a couple of minutes to finish the cancellation, and you’ll obtain a affirmation electronic mail or message.
Test Your E-mail Affirmation
Upon inserting an order with Domino’s, you’ll obtain a affirmation electronic mail containing important particulars comparable to your order quantity, estimated supply time, and the whole quantity. This electronic mail additionally gives a handy choice to cancel your order on-line.
To cancel your order through electronic mail affirmation, comply with these steps:
- Open the order affirmation electronic mail from Domino’s.
- Find the “Cancel Order” button or hyperlink inside the electronic mail physique.
- Click on on the button or hyperlink. You may be directed to the Domino’s web site.
- Log in to your Domino’s account (if required).
- Affirm your cancellation by clicking on the “Cancel Order” button on the web site.
Please observe that you could be be eligible for a refund or credit score relying on the cancellation coverage and the time of your cancellation.
| Cancellation Coverage | Refund/Credit score Eligibility |
|---|---|
| Cancel earlier than order preparation begins | Full refund |
| Cancel after order preparation begins however earlier than supply | Partial refund or credit score |
| Cancel after order supply | No refund or credit score |
Submit a Cancellation Request
To cancel your Domino’s order efficiently, comply with these steps:
- Go to the Domino’s web site: Go to dominos.com and click on on the “Observe Order” hyperlink within the high proper nook.
- Enter your order particulars: Enter your cellphone quantity or order quantity and the e-mail tackle related along with your order.
- Find your order: As soon as your order seems, click on on the “Cancel” button subsequent to it.
- Present a cause for cancellation: Choose a cause for canceling your order from the dropdown menu. If the reason being not listed, enter it within the “Different” area.
- Submit your request: Evaluate the cancellation particulars and click on on the “Submit” button to finish the cancellation course of.
Further Particulars for Offering a Purpose for Cancellation
Domino’s gives a wide range of causes for order cancellation, together with:
| Purpose | Description |
|---|---|
| Improper merchandise ordered | You by accident chosen the unsuitable merchandise or made an error whereas inserting the order. |
| Change of plans | Your plans have modified and also you now not require the order. |
| Duplicate order | You by accident positioned a number of orders for a similar objects. |
| Discovered a greater deal | You’ve got discovered a extra favorable worth or supply from one other vendor. |
| Different | Any cause not coated by the listed choices could be entered right here. |
Offering a transparent and particular cause for cancellation helps Domino’s enhance its service and determine areas for enchancment.
Name Your Native Domino’s Retailer
If you must cancel your Domino’s order as shortly as attainable, probably the most direct methodology is to name your native Domino’s retailer. Yow will discover the contact info in your nearest retailer on Domino’s web site or app. When calling, be ready to supply the next info to the customer support agent:
- Your order quantity
- The date and time you positioned the order
- The rationale for the cancellation (in case you want to share it)
- Your title and call info
Relying on the shop’s coverage and the standing of your order, the customer support agent could possibly cancel your order over the cellphone.
Further Notes:
* In case you have already acquired a affirmation electronic mail or textual content message, it’s nonetheless advisable to name the shop to substantiate the cancellation.
* Take into account that Domino’s might have a cancellation price coverage, which can fluctuate by location.
* In case your order is already in progress, the shop might not have the ability to cancel it, however they will supply to switch the order as a substitute.
Cancelling an Order
To cancel an order, you may both contact Domino’s customer support or go to the shop the place you positioned the order. For those who contact customer support, you will have to supply your order quantity and the explanation for cancellation. For those who go to the shop, you will have to talk to a supervisor.
Refund Coverage
Domino’s refund coverage is as follows:
- For those who cancel your order earlier than it has been ready, you’ll obtain a full refund.
- For those who cancel your order after it has been ready however earlier than it has been delivered, you’ll obtain a partial refund.
- For those who cancel your order after it has been delivered, you’ll not obtain a refund.
The partial refund quantity might be decided by the period of time that has handed because the order was ready. If the order was ready lower than quarter-hour in the past, you’ll obtain a 50% refund. If the order was ready greater than quarter-hour in the past, you’ll obtain a 25% refund.
Domino’s reserves the precise to refuse a refund if the order has been tampered with or if the client has a historical past of abusing the refund coverage.
In case you have any questions on Domino’s refund coverage, you may contact customer support.
Contacting Buyer Service
You’ll be able to contact Domino’s customer support by cellphone, electronic mail, or chat.
| Technique | Contact Data |
|---|---|
| Telephone | 1-800-DOMINOS |
| [email protected] | |
| Chat | Click here to chat with a customer service representative |
Cancellation Charges
For those who should cancel your order, there’s a cancellation price that might be utilized. The quantity of the cancellation price depends upon how lengthy earlier than the scheduled supply time that you just cancel your order.
Inside 1 hour of scheduled supply time:
No cancellation price might be charged in case you cancel your order inside 1 hour of the scheduled supply time.
Lower than 1 hour of scheduled supply time however greater than half-hour:
A cancellation price of $5 might be charged in case you cancel your order lower than 1 hour of the scheduled supply time however greater than half-hour.
Lower than half-hour of scheduled supply time:
A cancellation price of $10 might be charged in case you cancel your order lower than half-hour of the scheduled supply time.
Notes:
- The cancellation price might be utilized to the whole quantity of your order, together with any taxes and supply charges.
- The cancellation price might be refunded to you if the order is canceled resulting from a mistake on the a part of Domino’s.
Further Data:
Along with the cancellation charges listed above, there could also be extra charges that apply when you’ve got already paid in your order. For instance, when you’ve got paid in your order on-line, you might be charged a processing price in case you cancel your order. The processing price would be the similar quantity because the supply price.
| Cancellation Time | Cancellation Price |
|---|---|
| Inside 1 hour of scheduled supply time | No cancellation price |
| Lower than 1 hour of scheduled supply time however greater than half-hour | $5 |
| Lower than half-hour of scheduled supply time | $10 |
Distinctive Circumstances
In distinctive circumstances, you could possibly cancel your order even after it has been positioned. This may increasingly embody conditions comparable to:
| Circumstance | Motion |
|---|---|
| You’ve got a medical emergency or are in any other case unable to obtain the order. | Contact Domino’s customer support instantly to clarify the state of affairs. They can cancel your order and supply a refund or credit score. |
| There’s a drawback with the meals or service. | You’ll be able to request a refund or alternative order by contacting customer support. They’ll examine the difficulty and resolve it to your satisfaction. |
| You’ve got ordered the unsuitable merchandise or made a mistake. | For those who contact customer support promptly, they are able to cancel or modify your order if it has not but been ready. |
| The supply is considerably delayed. | In case your order is greater than half-hour late, you could possibly cancel it and obtain a refund. Contact customer support to inquire about your choices. |
| You’ve got modified your thoughts and now not need the order. | Whereas that is usually not a sound cause for cancellation, you may attempt contacting customer support to see if they’re prepared to cancel your order. |
| You’ve got acquired a fraudulent or unauthorized order. | Contact customer support instantly to report the fraud and cancel the order. They’ll examine the matter and take applicable motion. |
Proof of Cancellation
After getting efficiently canceled your order, it is very important maintain proof of cancellation in your data. This may be accomplished in a number of methods:
- E-mail Affirmation: Dominos will ship you an electronic mail affirmation of your cancellation. Make sure you save this electronic mail as proof of cancellation.
- On-line Order Monitoring: You can even test the standing of your order on-line utilizing the Domino’s web site or app. The order standing needs to be up to date to “Canceled”.
- Telephone Affirmation: For those who canceled your order over the cellphone, the customer support consultant ought to give you a cancellation quantity. Be aware down this quantity and maintain it in your data.
- Screenshot: You can even take a screenshot of your order cancellation affirmation display screen or electronic mail as proof of cancellation.
- Referencing the Final 4 Digits: When verifying the cancellation, you might be requested for the final 4 digits of the cellphone quantity or electronic mail tackle related to the order.
- Order ID: Find the order ID on the affirmation electronic mail or order receipt. This distinctive identifier helps observe and confirm your order cancellation.
- Buyer Service Transcript: For those who had a dwell chat or textual content dialog with customer support, save a duplicate of the transcript. It may well function a file of your cancellation request and the agent’s response.
- Credit score Card Assertion: In case your order was paid for with a bank card, you may test your assertion to confirm that the transaction was canceled or refunded.
- Communication Log: Hold a file of all communication you could have with Domino’s relating to your order cancellation, together with dates, occasions, and call strategies.
| Technique | Proof of Cancellation |
| Affirmation electronic mail | |
| Web site/App | Up to date order standing (“Canceled”) |
| Telephone | Cancellation quantity supplied |
| Screenshot | Picture of cancellation affirmation or electronic mail |
| Final 4 Digits | Final 4 digits of cellphone quantity or electronic mail related to order |
| Order ID | Distinctive identifier from affirmation electronic mail or receipt |
| Buyer Service Transcript | Copy of dialog with dwell chat or textual content agent |
| Credit score Card Assertion | Canceled or refunded transaction |
| Communication Log | Document of communication with Domino’s about cancellation |
Comply with-Up Communication
After getting efficiently canceled your order, it is important to comply with up with Domino’s to make sure that the cancellation has been processed and that you’ll not be charged. Listed below are some methods to comply with up:
Affirm through E-mail
Test your electronic mail for a affirmation message from Domino’s stating that your order has been canceled. This electronic mail may even give you a reference quantity in your cancellation.
Name the Retailer
If you don’t obtain an electronic mail affirmation, you may name the Domino’s retailer the place you positioned the order. Clarify that you just canceled your order on-line and request affirmation that the cancellation has been processed. The shop consultant can give you an replace on the standing of your order and reply another questions you could have.
Use the Domino’s App
For those who used the Domino’s app to put your order, you may as well use the app to cancel it. After logging into the app, navigate to “My Orders” and choose the order you want to cancel. It is possible for you to to view the standing of your order and cancel it if it has not but been processed.
Contact Buyer Service
If you’re unable to substantiate the cancellation of your order via the above strategies, you may contact Domino’s customer support at 1-800-366-4667. A customer support consultant will have the ability to help you with the cancellation course of and give you any crucial info.
How To Cancel Order Dominos
Cancelling an order from Domino’s is an easy course of that may be accomplished in just a few simple steps.
1. Go to the Domino’s web site and log in to your account.
2. Click on on the “My Orders” tab.
3. Discover the order you wish to cancel and click on on the “Cancel Order” button.
4. Affirm that you just wish to cancel the order.
Your order might be cancelled and you’ll obtain a refund for any objects that haven’t but been ready.
Individuals Additionally Ask
How do I cancel my Domino’s order over the cellphone?
You’ll be able to cancel your Domino’s order over the cellphone by calling the shop the place you positioned the order. The cellphone quantity could be discovered in your order affirmation electronic mail or on the Domino’s web site.
How do I cancel my Domino’s order via the app?
You’ll be able to cancel your Domino’s order via the app by opening the app and going to the "My Orders" tab. Discover the order you wish to cancel and faucet on the "Cancel Order" button.
What’s the cancellation coverage for Domino’s?
Domino’s lets you cancel your order up till the time it’s being ready. As soon as your order has been ready, it can’t be cancelled.
